ITIL certified Help Desk software
ServiceTonic has gotten the PinkVERIFY certification for incident management, problem management and ask for fulfilment processes, verifying its alignment with ITIL® guidelines.
Which means that ServiceTonic 5. is really a licensed toolset by Pink Elephant through its PinkVERIFY program.
To achieve the PinkVERIFY certification, an application vendor must satisfy 100 % from the mandatory and integration criteria for that processes being verified.
PinkVERIFY is easily the most mature and rigorous tool certification program on the planet that fairly analyzes an application tool’s alignment using the ITIL processes.
This certification verifies ServiceTonic’s dedication to offer an simple to use and simple to configure codeless solution, with an advanced of versatility and aligned with ITIL, supplying the best support into it departments to allow get the most from the ITIL guidelines.
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